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Showing posts from February, 2022

Mobile App: A Proven App for the Field Service Industry

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  “The field has become the office.” We all know the importance our mobile devices play in our lives. However, for the field service industry, these mobile devices mean a lot more than just entertainment, emails, or phone calls. The field service industry uses mobile devices to manage every aspect of its business. They keep track of work orders and estimates, manage timecards, keep track of technicians, and invoice customers, all from the palm of their hands. The field has become the office! Field service mobile apps have become a vital part of every field service business. It connects the technician to the office, the office to the customer, and the customer to the technicians, all in real-time. With this powerful tool, a business can gain transformational efficiencies and increased profits.   Increase your business efficiency with a TOUCH! Here are ten mobile field service app features essential for the field service industry. Mobility With all the data in the cloud, te...

How does Job Scheduling Software help Dispatchers?

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  How does Job Scheduling Software help Dispatchers? (Our software works tirelessly for your organization to achieve this goal ) One of the most challenging aspects of any  Field Service Organization  is job scheduling. It’s often said that to get the job done right you need to get the right person for the right task with the right tools and right skills. That’s what dispatchers try to accomplish every day, and some have to do it manually since they don’t have access to job scheduling software. Job scheduling has its own repercussions throughout the organization. Whether it be revenue generation or customer satisfaction with the right resources to schedule, dispatch, and route technicians any field service business can benefit immensely. If your company still uses paper-based work orders and outdated phone systems, it’s high time you shift your method of working to make things easier for your dispatchers Stephen Covey once said, “The key is not to prioritize what’s on you...